Re-fitting of tracker? They don't care!

I have been trying to reach Netstar since yesterday regarding the fact that I have sold my car and need the unit re-fitted into my new vehicle. No answer when phoning. I have left numerous messages to get a call back as well. Strange, when pressing 1 for New Sales, you pick up immediately? So, this is the level of service existing customers experience?

I suggest you contact me URGENTLY regarding re-fitting of my tracker. I will NOT be paying a premium for a device no longer in a car I own, due to lack of availability of staff on your side to assist.