QN
Quinton N

1 reviews | Active since Mar 2017

14 Jan 2022, 10:21

Quick to sign you up - Dont care about you after that

I shoudl have read all the reviews below before i signed up with Netstar as would not have gone ahead if i had know this is how they treat customers. I signed up online on the 12/01/22 and am still waiting to be contacted for fitment. I have phoned the call centre (which is a nightmare in itself) and after being passed from one person to teh other have been promised technicians woudl call to make arrangements. I even said i can take the car to a fitment centre but was told that i had to wait for the techinicans. If this is how the service starts am worried.

0
Replies (2)
Netstar
Netstar's reply14 Jan 2022, 10:45
Official
Good day Quinton,

Thank you for bringing this to our attention. 

We will contact you to assist. 

Kind Regards
Netstar 
QN
Quinton N's update14 Jan 2022, 10:56
Reviewer Update
I see this is the same generi creply that every complaint gets....hoping that I actually do get a call from you as so far your service has been lacking...