Put the phone down in my ear

Karabo from Netstar phoned me as MiWay forces me to get a tracker for my car. I told her that I will give her all the details and that she can just get the banking details from my husband, as he does not have 20min to spend on a phone call. She put the phone down in my ear... very rude! I won't sign up with a company if that's how they treat their clients