Promised cancelation but still got charged

Item: Netstar
Rating: 1

<p>I was told my contract would be canceled but I was still charged this month. </p>

Helpful (0)

Replies (3)

Netstar's replyOfficial

04 May 2017, 13:47

Good day Mr Moller

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Denise

Netstar's reply04 May 2017, 13:47

Official

Good day Mr Moller

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Denise

Netstar's replyOfficial

05 May 2017, 16:12

Good day Mr Moller

Thank you for taking my call. I have provided you with feedback from the relevant department.

Kind regards

Denise

Netstar's reply05 May 2017, 16:12

Official

Good day Mr Moller

Thank you for taking my call. I have provided you with feedback from the relevant department.

Kind regards

Denise

Netstar's replyOfficial

15 May 2017, 09:24

Good day Mr Moller

Thank you for taking my call. This query has been resolved.

Kind regards

Denise

Netstar's reply15 May 2017, 09:24

Official

Good day Mr Moller

Thank you for taking my call. This query has been resolved.

Kind regards

Denise