Product Service is one hell of a NIGHMARE

After so many years with this tracking company I have realized I was all alone.

Please be advised I have been with Netstar for over 6-7 years now and being on my 2nd Vehicle I'm just not happy, the location is never accurate and it had never been.

Number one the App on my phone never I mean has never match the location, that's all on my 2nd vehicle. Last seen on the app is always the location I was in 2days ago. HOW? when ever I'm at a location I check it out and I don't get the location am at but the previous location I was in hours ago. HOW?

Number 2- I have set a zone and that just don't work because my car drove as far as Pietermaritzburg without getting a call or anything from you, NOT EVEN AN SMS, nothing from you guys -its like your company was on leave that day I travelled out of my zone -HOW?

Number 3 - I have tried searching if your WhatsApp line can locate the correct location for my car but even worse, USING THAT OPTION 4- I was at home and located where I was in the morning.

I have made reviews with you and it seems likes with all this years with you I was just alone, you have such a bad service and I'm the last one to know about it. I'm considering Cartrack or tracker even, and with all above mentioned please cancel my contact without any penalties due to you failing to deliver what is promised as a client and your service not being trustworthy. Even now 04/05/2021 I'm home but my location is still where I was yesterday.

I want this contract cancelled and without a settlement fee, I'm happy to take my business elsewhere.

To add more, I have made use of WhatsApp self service which I have proof that it picks up my 3 weeks ago location but I'm home. (last date engaged on WhatsApp self service is 13/05/2021)

This contract needs to be cancelled as I need to take another one -

Just be fair , acknowledge and let me go with peace, Please.

Thank you