ML
Mosima L

1 reviews | Active since Oct 2020

02 Aug 2022, 22:42

Poorest service ever. Don't fall for the trap!!!

Worst service ever!!! Well firstly they took time to schedule fitment after numerous calls and then a technician came for a fitment. Then I still get SMS that fitment has not been done as per their records however the fitment was scheduled by the consultant telephonically. Then finally receive a fitment certificate, with my personal details but wrong car details after various emails sent to fix the details on their system. On the app, my vehicle details are not there, so I'm looking at a blank map. Not location point, nothing to show location of the car. No testing of the device, honestly absolutely nothing is going right at Netstar.

Poorest service I've ever received 🤞🏽won't even recommend them to anyone. Run while you still have a chance.

0
Replies (1)
Netstar
Netstar's reply03 Aug 2022, 10:05
Official
Good day Mosima,

Thank you for bringing this matter to our attention and we are sorry to hear about your experience.

One of our trained consultants will be in contact with you for assistance.

Kind regards,
Netstar Team