Poor Service or Lack Thereof

<p>I called this company to get one of their vehicle tracking products fitted on my new vehicle. I called them because i have done business with them in the past. First problem is they seem to have different call centre numbers and often times you are switched between these numbers. Second problem; I spoke to one of their agents from the Midrand call centre last week ( Tuesday 13 June) and a sale was concluded. Because i am based in Cape Town, the agent informed me that he would log a call for the device to be fitted onto my vehicle by a fitment centre in Cape Town (fitment centre at Century City). I was informed i would be contacted within 24hrs by the fitment centre. 48hrs later i had not received a call from anyone so I called Netstar back, I spoke to another agent who vowed to follow up with the fitment centre and get back to me. He never got back to me. Today its the 19th of June, still noone has gotten back to me. I am considering calling them back and moving on to another company at this stage. This is not how customers should be treated!!</p>