FW
Fazel W

1 reviews | Active since Jun 2014

27 Aug 2023, 09:43

Poor Service, No service

I am trying to install a Netstar tracking device on my vehicle but no satisfaction. Booking for installation was done online for 19 August 2023 and I receive a case number. I called in before that date and was told, yes it's confirmed and a technician will call me before installing. NOTHING HAPPENED.

I called back the following week and case number don't exist. I created another booking but still nothing. I receive an sms from Netstar with my case number and that they unable to contact me. I called back and said that if they trying to call me from a Spam number, it won't come through.

Well, I will just have to go with another Tracking company.

0
Replies (1)
Netstar
Netstar's reply28 Aug 2023, 13:52
Official
Hi Fazel

Thank you for flagging this serious matter with us, we are here for you. One of our trained professionals will be in contact with you for assistance. 

Regards,
Netstar