xB
xirimbi B

1 reviews | Active since Feb 2015

31 May 2024, 19:31

Poor Service Netstar Tracking

I spoke to a Netstar consultant yesterday who kept me on hold for over Minutes and did not resolve my query. I am tired of the Netstar bad service I want you to cancel my account effectively immediately. Netstar is delaying the cancellation process additionally I was paying over R150 a month for poor service of a tracker that is not even working in my car again I stress my account must be cancelled immediately my ID number is *** KM Baloyi.. Cell ***.. Account ***

0
Replies (5)
Netstar
Netstar's reply01 Jun 2024, 08:32
Official
Hi Xirimbi, 

Thank you for reaching out to us. 

Please give us the opportunity to investigate your enquiry. 

One of our consultants will reach out to you.

Regards, 
Netstar

Best regards,

Netstar
Netstar's reply03 Jun 2024, 10:06
Official
Hi Xirimbi, 

Thank you for taking our call and allowing us an opportunity to assist with your request. 

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards, 
Netstar

Best regards,

xB
xirimbi B's update03 Jun 2024, 11:00
Reviewer Update
Please give me a call on ***, as well as add me on a conference call with my mother on ***. Your consultant Thikozani spoke to my mother about a 3 year contract which is not relevant to the issue I raised. Stop taking chances and address the issue I have raised or give me a call on ***
Netstar
Netstar's reply03 Jun 2024, 11:06
Official
Hi Xirimbi,

Thank you for bringing this to attention. Please note that we will look into this and get back to you.

Kind Regards,
Netstar

Best regards,

Netstar
Netstar's reply04 Jun 2024, 08:33
Official
Hi Xirimbi,

We are glad to see that you were contacted and assisted. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Kind Regards,
Netstar

Best regards,