TN
Tumisang N
1 reviews | Active since Nov 2020
21 Nov 2023, 11:08
Poor Service Net Star
I took a tracking device for my trailer with Net Star. I called them while my trailer was out rented to check how efficient is they are system.I was disappointed I was told I don’t have an account with them but every month they are debiting me.
I reserve 6 months debits that’s when they started reaching out to me. Only to find out I never existed on they are system I was milking *** for the past 6 months.
Instead of resolving and finding solutions to the problem they refer the matter to they are internal legal Team and later I was harassed by they are debt collectors.
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Replies (1)Netstar's replyOfficial
30 Nov 2023, 13:55Hi Tumisang,
Thank you for taking the time to contact us.
We apologize for the service you have received, and would like the opportunity to assist you.
Please note one of our consultants will make contact with you.
Regards,
Netstar
Thank you for taking the time to contact us.
We apologize for the service you have received, and would like the opportunity to assist you.
Please note one of our consultants will make contact with you.
Regards,
Netstar
Best regards,
Netstar's reply30 Nov 2023, 13:55
Official
Hi Tumisang,
Thank you for taking the time to contact us.
We apologize for the service you have received, and would like the opportunity to assist you.
Please note one of our consultants will make contact with you.
Regards,
Netstar
Thank you for taking the time to contact us.
We apologize for the service you have received, and would like the opportunity to assist you.
Please note one of our consultants will make contact with you.
Regards,
Netstar
Best regards,
