POOR SERVICE FROM NETSTAR

About a month ago or longer Victor Matlou phoned me to upgrade my tracker. I was very sceptic to do so as I have 3 vehicles. Anyway last week I said lets continue. He then said he needs to phone to finalise the contract. As a pensioner I get discount lie nr 1. Then with the add ups I eventually suppose to pay R510 for the 3 vehicles. I also made it clear that I already have 2 panic buttons per vehicle. Which he clearly said no problem. Then Radio autosonic phone they said no I cannot use the panic buttons. Eventually Victor phone and email stating it can be done. Ok so I carried on. Friday the technician came to do upgrade to my surprise after Victor said I must get new batteries R480 extra already the technician said he cannot use the old panic button. Strange same what Radio Auto sonic said. Then Victor phoned on Friday and said it takes 24hours to update they will phone on Saturday to test the panic buttons I said do you work Saturday which he said yes. Lie nr 3 I waited the whole day Saturday nothing happened. Then Monday I emailed him to no surprise Victor do not have the guts to speak to me his supervisor phone another lie 4 as the panic buttons still did not work. Today is Wednesday the 1st to my surprise R1147.05 was deducted from my bank suppose to be R510 so clearly Victor Matlou committing ***** as well and clearly not according to an agreement. If this is not rectified by 2 November back into my bank account I will open ******** case. Untill 1 November 2023 my old panic buttons still not working which was told by Victor Supervisor that it was paired which is most likely another lie. On several occassions I requested to speak to management which does not happen either. So 6 panic buttons still not working