1 reviews | Active since Sept 2017
Poor service from Netstar
Getting no joy with online and call center requests, information requested for 1st March 2019 to 25th July 2019
09/06/2020 - incorrect information not what requested 11/06/2020 - incorrect information not what requested 17/06/2020 - incorrect information not what requested 18/06/2020 - incorrect information not what requested Mail request again - 18/06/2020 Attached report received yesterday, again no trip information from 01 March 2019 to 25 July 2019. Please investigate and send the outstanding information as requested.
30/06/2020 - request again as no response to previous mail.
06/07/2020 - received new report, still no info on the trip report for 1st March 2019 to 25th July 2019.
when we call in the call is dropped and they have no manager or supervisor willing to sort the problem.
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
Best regards,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
Best regards,