PB
Petrus B
1 reviews | Active since Dec 2023
05 Dec 2023, 07:11
Poor service delivery from Netstar
We took ownership of a new vehicle on the 17th of November this year. Our current insurance requires us to have a tracker installed. After 3 calls and two email requests, someone from Netstar is yet to contact us regarding the installation of a new tracking device in our vehicle. In today’s competitive market, this is totally unacceptable. We have been a loyal Netstar client for more than 13 years, but we are on the point to cancel our existing contract and look for other alternatives.
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Netstar's replyOfficial
05 Dec 2023, 08:04Good day Petrus
Thank you for bringing this to our attention. We apologize for the service you have received. We will look into this and handle it with urgency. Our consultants will contact you to further assist.
Regards Netstar
Thank you for bringing this to our attention. We apologize for the service you have received. We will look into this and handle it with urgency. Our consultants will contact you to further assist.
Regards Netstar
Netstar's reply05 Dec 2023, 08:04
Official
Good day Petrus
Thank you for bringing this to our attention. We apologize for the service you have received. We will look into this and handle it with urgency. Our consultants will contact you to further assist.
Regards Netstar
Thank you for bringing this to our attention. We apologize for the service you have received. We will look into this and handle it with urgency. Our consultants will contact you to further assist.
Regards Netstar