MK
Marthinus K

1 reviews | Active since Jan 2026

27 Jan 2026, 08:14

POOR SERVICE DELIVERY AND A USELESS TRACKING UNIT.

By far the worst tracking company in South Africa. no answer if you call the call centers, you hold the lines for ever, you send mails but the mails keep returning undelivered. you want to cancel but they want you to pay the full contract term. just because there tracking system is not working and you always need to renew the password, and you cant get hold off them. very poor service people if i can advice pay i bit more and go with another tracking company except for Netstar.

0
Replies (2)
Netstar
Netstar's reply27 Jan 2026, 08:44
Official
Good day Marthinus, 

Please be advised that your query has been escalated to our internal team for assistance. 

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards,
Netstar
Netstar
Netstar's reply28 Jan 2026, 13:50
Official
Good day Marthinus, 

Thank you for taking our call and allowing us the opportunity to assist with your request. 

If you require any further assistance, please don’t hesitate to reach out to us. 

Regards,
Netstar