ZN
Zethu N

1 reviews | Active since Aug 2020

02 Aug 2020, 02:51

Poor service!!!! But debit every month with no shame

Pathetic service!

From day1 (DECEMBER 2018) of installation my panic button has not worked. Called Netstar was told to take it back so the issue will be resolved. Being a patient client I did.

Then when I checked again after it was fixed, I noticed it had stopped working again. I called netstar was told to take the vehicle back for it to be fixed ( at whose expense? ). I asked for a callout agent to atleast come to my place. Was told I'd have to pay an additional fee. So I decided to leave it as is.

Last month the battery was removed from my vehicle. Only received a call from your response team at 21h00 3days later. Mxim I can't wait for my contact to end so I'd be free from all this s....

I'm paying for nothing. Every month Netstar is not ashamed to debit my account for a service not rendered.

0
Replies (1)
Netstar
Netstar's reply03 Aug 2020, 13:00
Official
Good day Zethu,

Thank you for bringing this matter to our attention.

Please refer to the email we sent you.

Regards,
Netstar