SN
Sanele N

1 reviews | Active since Sept 2015

03 May 2021, 22:10

Poor service and unresponsive

I requested 2 device removals from my car, received reference numbers and it’s been over a month with no assistance. This device is already draining my batteries and this was picked up by battery specialists.

I had very poor service and delays when I tried to cancel my services with netstar as well. Seems to be a regular for them to contact you everyday for upgrades and selling but they a poor after you’ve signed on.

0
Replies (1)
Netstar
Netstar's reply04 May 2021, 10:44
Official
Good Day Sanele, 

We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together. 

Best regards, 
Netstar