POOR Service and TERRIBLE attitude!

We bought a new vehicle on Saturday and received it on Monday. Monday Morning first thing i contacted Netstar to let them know that our old vehicle has been traded in and sold the new owner will take ownership on Wednesday which is today. The agent promised that the unit will be removed and reinstalled before then. I then contacted them again yesterday only to get through to a arrogant sales consultant who then told me that I should notify them at least 7 days in advance, so I guess from now on you not allowed to buy any vehicles unless you plan 7 days in advance. Also we did try and contact them on Saturday but they don't work on a Saturday. I just spoke to them now again and they now say their Durban Branch can't get through to Umhlanga dealership which is absolute nonsense cause i just spoke to the dealership. The Durban branch number they gave me also doesn't work when you try and contact them directly to speak to Princess.

This is absolutely shocking service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Should the vehicle be handed over to the new owner today and the unit is not removed i will not be paying for it due to the fact that it is no longer in my vehicle and I did warn Netstar for 3 days that it was urgent and out of my control!