HS
Hennie S

1 reviews | Active since Jul 2016

08 Jul 2016, 07:46

Poor Service and Administration

<p>NETSTAR is continuing to deduct premiums for cars that dont even belng to me anymore!! For a year long I have being trying to have it stopped without any success. I have sent all necessary documentation to have the service stopped without success. This is completely unacceptable and downright infuriating!! Can someone at Netstar with any sense of customer care please sort this out!!</p>

0
Replies (5)
Netstar
Netstar's reply08 Jul 2016, 08:12
Official

Good day Mr Stassen

As telephonically discussed, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply11 Jul 2016, 08:55
Official

Good day Mr Stassen

As telephonically discussed, I have informed you that I have passed the query to the credit controller who is dealing with your account.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply12 Jul 2016, 10:47
Official

Good day Mr Stassen

As per your email you have informed me the credit controller has made contact with you.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply13 Jul 2016, 08:36
Official

Good day Mr Stassen

As per our telephonic conversation, I have informed you I did send your email to our cancellations department.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply13 Jul 2016, 11:13
Official

Good day Mr Stassen

As per your email this query has been resolved.

Kind regards

Denise

Best regards,