Poor Service

I have had a bad experience with the technical and Customer Care team. About 3 weeks ago I log a defect on my tracking device. They booked a technician to come out on the Monday. He never came so I gave them a other call to reschedule the booking as I working transport so I know when it comes to breakdowns and such it take time. After booking the second booking Technician finally arrived and work on my tracking device. I am unsure if he installed a new device and removed the old one or he just removed the old device but when I check the tracking after he fixed it. I shown that my tracking device is moving with the tech. So yet again I gave them a other call. The made a booking and its been a week and no one has pitch up or bother to give me a call.

Personally I don't recommend them because its been a hassle getting my car sorted and if my car get ****** my Insurgents will not cover it.