KM
Kagiso M

1 reviews | Active since Sept 2019

06 Dec 2021, 13:56

Poor service

Ownership of my contract was changed months ago to the new owner who bought the car back in March.

I’ve send numerous emails and made numerous complaints but still I’m not being assisted.

Please STOP DEBITING MY ACCOUNT!

Your incompetence is sickening! Fix yourselves… and stop harassing me. Any further attempts to debit my account I will approach the ombudsman.

That is why I have taken my business elsewhere with my other vehicles.

0
Replies (2)
Netstar
Netstar's reply06 Dec 2021, 14:06
Official
Good day Kagiso,

We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together. 

Kind regards,
Netstar
KM
Kagiso M's update10 Dec 2021, 11:05
Reviewer Update
I have still not been contacted by you guys to fix this.

Treat this with urgency!!! ****it!