ZJ
Zamokuhle J

1 reviews | Active since Nov 2021

29 Jun 2024, 09:48

Poor service

I have attempted to contact their customer services on numerous occasions, but unfortunately, they have proven to be unresponsive. I've had to endure lengthy waits on numerous occasions, but unfortunately, without any positive outcomes. They make empty promises of getting back to you, but fail to follow through. It appears that their focus is primarily on pursuing sales rather than nurturing relationships with existing customers. I would not recommend their services, as it is clear that they are unable to provide assistance even in urgent situations.

0
Replies (2)
Netstar
Netstar's reply29 Jun 2024, 10:01
Official
Hi Zamokuhle, 

Thank you for reaching out to us.  

Please give us the opportunity to investigate your enquiry.  

One of our consultants will reach out to you.

Regards, 
Netstar

Netstar
Netstar's reply01 Jul 2024, 08:15
Official
Hi Zamokuhle, 

Thank you for taking our call and allowing us the opportunity to assist and resolve your complaint.

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards, 
Netstar