PZ
Princess Z
1 reviews | Active since Oct 2015
09 Jan 2022, 22:12
Poor Service
My account was in arrears and handed over by netstar. Now I have settled the account, called them and they also confirmed that the account is paid off, cancelled my account and issued me with a cancellation certificate, but when I ask them to issue me with a paid up letter so that I can clear my name they always tranfer me to different departments with no help at all and now I'm stuck with a default that I've settled.
Helpful (0)
Replies (2)0
Replies (2)
Netstar's replyOfficial
10 Jan 2022, 09:29Good day Princess
Thank you for this bringing this to our attention. We sincerely apologize for the service thus far as we put great care and priority into customer care.
Please be advised that we are looking into your matter and will be personally contacting you to further assist and reach a resolution.
Regards
Netstar
Thank you for this bringing this to our attention. We sincerely apologize for the service thus far as we put great care and priority into customer care.
Please be advised that we are looking into your matter and will be personally contacting you to further assist and reach a resolution.
Regards
Netstar
Netstar's reply10 Jan 2022, 09:29
Official
Good day Princess
Thank you for this bringing this to our attention. We sincerely apologize for the service thus far as we put great care and priority into customer care.
Please be advised that we are looking into your matter and will be personally contacting you to further assist and reach a resolution.
Regards
Netstar
Thank you for this bringing this to our attention. We sincerely apologize for the service thus far as we put great care and priority into customer care.
Please be advised that we are looking into your matter and will be personally contacting you to further assist and reach a resolution.
Regards
Netstar
PZ
Princess Z's updateReviewer Update
18 Jan 2022, 20:38I need my name to be cleared by netstar and I still haven't received anything from them even after they promised to get back to me.
PZ
Princess Z's update18 Jan 2022, 20:38
Reviewer Update
I need my name to be cleared by netstar and I still haven't received anything from them even after they promised to get back to me.