Poor service

I am writing to express my serious concerns regarding the service provided.

Firstly, I did not receive a notification when the battery was disconnected during my car's recent repairs.

Secondly, the location tracking does not provide real-time updates, showing only the last location and time as this morning at 8:20, despite being told the car has not moved. This is quite worrying for a tracking service.

Furthermore, I made a payment a week ago, on the 27th of January, yet my account status remains with the legal team, despite being informed the funds were allocated on the 28th.

I request someone contact me immediately to resolve all these issues promptly