NM
Nonhlanhla M

1 reviews | Active since Jul 2024

19 Feb 2026, 13:01

Poor service

The contract ended but I wasn’t aware every month they are still taking my money they say my contract was for a year so basically it ended in July 2025 now it’s February 2026 they a still taking my money now that I needed their services they tell me my contract has expired.

0
Replies (3)
Netstar
Netstar's reply19 Feb 2026, 13:08
Official
Good day Nonhlanhla

We are sorry to hear you feel this way about our service. Please note the mater has been escalated to our internal team for further assistance. 

Kind regards 
Netstar
 
Netstar
Netstar's reply19 Feb 2026, 13:40
Official
Good day Nonhlanhla,

Please note we tried to make contact with you with no avail. Please provide us with a convenient time that we can make contact with you. 

Kind regards 
Netstar 
Netstar
Netstar's reply19 Feb 2026, 16:10
Official
Good day Nonhlanhla,

Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Kind regards 
Netstar