Poor service

I'm having trouble with netsatar. On the 8th march 2024 i tech came out and installed a tracking device to my new car.The guy that installed my device did not advise that the device will drain my battery.😤called them on the 9th March 2024 nobody seems to care of wanted to help. I was supposed to receive a call in 24 hours nobody called. I had to call their customer care on the 7th . Which nobody seem to car about my situation. Called again, i asked the agent where is my car parked.... because i was in a different area from my home, she advised my car is in a industrial area I was advised my car is in a different area. 😡Requested a full tracking report from exception date, to date this report was not sent to me.🤬 The reference to my 1st call *** Spoke to Goegsone Selja Spoke to Alex Cotster On the 11th March 2024 I spoke th Thoksani khumalo

I request to cancel my contract, I was told I'm liable to pay the whole contract before I cancel. This is not acceptable because I did not bridge my contract.