Poor service

Hi, how many times do I need to call to get service. I called last week, spoke to one of your consultants as I was in the process of changing a car and requested that my tracker device be moved to the new car.

I called again today at around 07:50 am, I have a new car, no tracker available, which is already paid for 3 years. Again, your consultant said he would get back to me, and still nothing.

If I don't get assistance by tomorrow(12 August 2025), I'd like to cancel this service, you people pay me the year that is left for the service of this tracker, so that I can look for a better tracking service for my car. If that doesn't happen, a complaint will be logged with the regulator. A prompt response is required!