Poor service

I have a contract with Netstar but their service is very poor. I am in the ehaling business insured with midway which one of their requirements is to have Netstar tracking system fitted on our cars. The unfortunately part is that evertime I have to install a new tracking system on my car I will have to call them more than 5 times with no response or they will transfer you from one to another without any help. As of now I have requested them to come fit a new tracking system on my car which I was told I must sent email with the request which I did on Tuesday but even now there is no response nor any form of communication from then. I have to collect my car from the garage tomorrow without tracking system fitted in the vehlce which is very disappointing.

If it was not one of the insurance requirements I wouldn't be contracting with them, as their service is very disappointing and poor I am even starting to wonder if one of my car get stollen will they be able help. Since I have been with them their service is very poor.JT628023