Poor Service.

I am so disappointed with Altech Netstar vehicle tracking services. I called in for a fault with their unit picked up by my dealership. The appointment was for the following day for a technician to come attend to that. Today is day two waiting for the technician. Thank you to Kelebogile who took my call at Altech Netsar, she apologized and reassured. I had to make a follow-up as it was getting late and no technician showed up. Now i am tied to my couch as i don't know when the technician will call or show up.