Poor Quality product and Service

Netstar, pathetic service once again, initially i waited 6 months to have a Unit installed in my Discovery 4. This despite numerous calls to Netstar. Installation takes place in May 2018 and In December 2018 the tag casing comes apart, in my opinion due to poor quality, now I am told that I must pay a fee for the replacement tag. The Warranty for the tag is valid for one year, but unfortunately it is null and void as it takes the contract onto account which initiated in early 2017, this despite the new unit only being installed in May 2018.