Poor poor poor service.

Installed a early detection tracker on the 19 th of August and from the 19th of August the tracker did not work. Started working on the 25 of August bit the early detection tags still did not work as you could drive without the tags and get no warning. They replaced the tags on the 27th of August wit new tags and it is now the 2nd of September and i can still drive the car without a tag and still get no call from netstar. So why am i paying R231 for the full package but i am only receiving limmited functions. This is unacceptable.