RR
Ruwan R

1 reviews | Active since Oct 2023

05 Oct 2023, 13:03

Poor Netstar service

I sold my car Feb 2022 and I have sent numerous emails cancelling their policy but I have received zero acknowledgement. They've kept debiting my account and I have resorted to cancelling debit orders and sending additional emails with no one responding. No they finally sent me and sms telling me i am handed over to debt collectors etc.

0
Replies (2)
Netstar
Netstar's reply05 Oct 2023, 13:13
Official
Good day Ruwan,

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note our Retentions Team will contact you to resolve your  matter as soon as possible.

Kind Regards,
Netstar

Best regards,

Netstar
Netstar's reply05 Oct 2023, 15:50
Official
Good day Ruwan,

Kindly note that contact has been made and cancellation is done as per request. Should you need any further assistance please contact us on *** or email us on ***.

Kind Regards,
Netstar

Best regards,