NT
Ntombifuthi T

1 reviews | Active since May 2016

02 Sept 2021, 11:14

Poor *********** service

Very bad service experienced. I upgraded my device 2 months ago. They didn't cancel the old contract and they've now been billing me for two contracts on one car. I've been waiting for my refund for over a month. Their lines just hang up when you call them. I'm definitely canceling my contract after receiving my refund.

0
Replies (1)
Netstar
Netstar's reply02 Sept 2021, 11:46
Official
Good day Ntombifuthi,

Thank you for bringing this to our attention, please accept our sincere apologies for the inconvenience caused.

Please be advised that we have requested for a refund and we will advise once it's processed.

Kind regards,
Netstar