1 reviews | Active since Jun 2016

29 Oct 2025, 10:43

POOR CUSTOMER SERVICE • TIME WASTERS

Poor customer service, poor workmanship, poor systems, poor time management.

These people will transfer you through all out departments and your query will still not be resolved.

Clearly Netstar Executive/ Stakeholder are either not paying their staff well or they're are not spending on improving efficiency.

0
Replies (3)
Netstar
Netstar's reply29 Oct 2025, 10:51
Official
Good day Thomas, 

Thank you for reaching out to us.  

Please give us the opportunity to investigate your enquiry.  

One of our consultants will reach out to you.

Regards,
Netstar

Netstar
Netstar's reply30 Oct 2025, 08:40
Official
Good day Thomas, 

Thank you for allowing us the opportunity to assist with your request. 

If you need further assistance, please don’t hesitate to reach out to us. 

Regards,
Netstar
's update30 Oct 2025, 10:43
Reviewer Update
Please don't do that, don't come here and lie on a complaint social platform to cover up incompetency. Thanking me for what opportunity that you claim you have assisted me with?

There is no one who called me, instead when I call, the whole entire Netstar transfers my calls from pillar to post whit no assistance.

I have been waiting since 27 October 2025 for a technician to come and fit a tracker in my car. No one from Netstar even brothered to call for making an appointment with me.

So what assistance are you talking about? Netstar never assisted me, I am still waiting.