TM
Tania M

1 reviews | Active since Nov 2020

14 Nov 2020, 17:16

Poor customer service.

App**** for a tracking device for my car on the 11/11/2020, got an email saying my application was successful and an sms with a ref number and that the tracker would be fitted the next day 12/11/2020, also that someone will call me to arrange where the fitment of the tracker will take place. Did not receive a call, i had to call them on the day that they were suppose to do the fitment according to the sms 12/11/2020, was told the same thing again that someone will call me, to this day 14/11/2020 i have not received a call from them. I am very disappointed and disgusted. I don't think my car will be in safe hands if their service sucks like this on application. You have to do better Netstar

0
Replies (1)
Netstar
Netstar's reply23 Nov 2020, 13:37
Official
Good day Tania,

Please accept our apologies for the inconveniences caused.

Kindly be advised that your query has been resolved.

Kind regards,
Netstar