MP
Madikana P

1 reviews | Active since Jul 2022

28 Jul 2022, 11:09

Poor Customer Service

I’ ve been waiting for the technicians to come install my tracker for almost 5 days now ..No one is communicating with me .i’ve trying to calling the customer service line no one is answering . I’ve decide to cancel my contract with them.

0
Replies (2)
Netstar
Netstar's reply28 Jul 2022, 11:14
Official
Good day Madikana 

We have noted your query and would like to assist you in any way that we can.  We will contact you to further assist.

Regards 
Netstar
Netstar
Netstar's reply28 Jul 2022, 15:47
Official
Good day Madikana

Please be advised as per our telephonic conversation, I have escalated this matter to the planning department for further assistance. I will revert back with feedback 

Regards 
Netstar