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Tshepo R
1 reviews | Active since May 2020
18 Aug 2022, 08:10
Poor customer service and provision of services
I wish i had checked out reviews about Netstar before going into business with them. Their customer services center does not want to listen to the customer. The agents will talk over the customer while you are expressing dissatisfaction about the service you have received and will drop the phone on you. You have to ask and plead with Netstar to provide you with the service you pay them for. Your begging will be to no avail
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Replies (2)0
Replies (2)Netstar's replyOfficial
18 Aug 2022, 13:40Good Day Tshepo,
We are terribly sorry to hear about your experience. We understand your frustrations, please note that your case is being prioritized and our team will reach out to you as soon as possible. Thank you for your patience.
Kind Regards
Netstar
We are terribly sorry to hear about your experience. We understand your frustrations, please note that your case is being prioritized and our team will reach out to you as soon as possible. Thank you for your patience.
Kind Regards
Netstar
Netstar's reply18 Aug 2022, 13:40
Official
Good Day Tshepo,
We are terribly sorry to hear about your experience. We understand your frustrations, please note that your case is being prioritized and our team will reach out to you as soon as possible. Thank you for your patience.
Kind Regards
Netstar
We are terribly sorry to hear about your experience. We understand your frustrations, please note that your case is being prioritized and our team will reach out to you as soon as possible. Thank you for your patience.
Kind Regards
Netstar
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Tshepo R's updateReviewer Update
02 Sept 2022, 11:34I am sorry you do not understand anything and you have shown me over and over that you do not care. Do not reply for show.
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Tshepo R's update02 Sept 2022, 11:34
Reviewer Update
I am sorry you do not understand anything and you have shown me over and over that you do not care. Do not reply for show.
