Poor customer service

<p>I called the customer service line on 24th of July to test if they could pick up my device in the car where i was parked. the lady i spoke to kept saying that her system was very slow. so i asked if my car were to be ****** and the system is slow what would happen, she said that they use a different system( which i found very strange but decided to not ask further questions). she then requested to call me back as soon as her system had restarted. its the 27th of July and i am still waiting for her to call me back.</p>