JL
Janette L
1 reviews | Active since Sept 2022
12 Sept 2024, 12:37
POOR Customer service
Went to get my tracking unit fit yesterday. Guess what... its tracking the incorrect vehicle!!! After numerous calls to Netstar between yesterday and today they still can's manage to get it fixed or even update me on the matter. So fed up with them. and to think i am paying for this 'service'
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Replies (2)
Netstar's replyOfficial
12 Sept 2024, 12:48Good day Janette
Thank you for reaching out to us. We apologize for the experience you have had. We will investigate this matter to ensure your case is handled to your satisfaction.
Regards
Netstar
Thank you for reaching out to us. We apologize for the experience you have had. We will investigate this matter to ensure your case is handled to your satisfaction.
Regards
Netstar
Netstar's reply12 Sept 2024, 12:48
Official
Good day Janette
Thank you for reaching out to us. We apologize for the experience you have had. We will investigate this matter to ensure your case is handled to your satisfaction.
Regards
Netstar
Thank you for reaching out to us. We apologize for the experience you have had. We will investigate this matter to ensure your case is handled to your satisfaction.
Regards
Netstar
JL
Janette L's updateReviewer Update
12 Sept 2024, 15:25Like i said that is now after numerous phone calls i had to make. Lets see if they show up tomorrow
JL
Janette L's update12 Sept 2024, 15:25
Reviewer Update
Like i said that is now after numerous phone calls i had to make. Lets see if they show up tomorrow