Poor customer service

I have logged a complaint with the company since the 15 June 2022. Their customer service is poor and the customer has to follow up on a query every now and then. I have been dealing with a consultant by the name of Stanley Goliath and he doesn't have any customer service skills and is rude to clients on how he responds on emails. He just doesn't care how customers feels and responds to queries after numerous emails. My account number is ***3.