IJ
Insauf J

1 reviews | Active since May 2024

31 Jul 2024, 15:40

Poor customer service

Poor customer service! From agents to there legal team. They owe me a refund. I had to follow up more than once after the second follow up they stopped replying and this was to there legal team. The guy was quick to respond on here.

0
Replies (2)
Netstar
Netstar's reply31 Jul 2024, 16:00
Official
Good day Insauf 

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. We will be sure to get our consultants to resolve this matter as soon as possible.

Regards 
Netstar 
Netstar
Netstar's reply01 Aug 2024, 14:14
Official
Good day Insauf 

Kindly note that we have tried contacting you with no avail. Please advise a suitable time to contact you for further assistance. 

Regards 
Netstar