dK
derek K

1 reviews | Active since Dec 2012

11 Mar 2019, 11:18

Poor customer service

I have sent 5 emails to Netstar to cancel my contract and to confirm it is cancelled. I have NOT received any reply or feedback from them! Very poor customer service!!

0
Replies (1)
Netstar
Netstar's reply11 Mar 2019, 14:05
Official
Good Day Mr Derek,
Thank you for your correspondence with Netstar, 
As per our telephonic conversation, your request has been escalated to the relevant department for further assistance. 

We will provide feedback upon completion.
Kind Regards,
Adelaide