BD
Busisiwe D
1 reviews | Active since Nov 2023
21 Nov 2023, 14:51
Poor customer service
I called in to check if my Acc is paid up till date and I was being transferred from pillar to post. The last person to answer my call was chewing and seemed so uninterested so I will definitely move my tracker cause if I struggle to check my Acc how will Netstar assist recover my car ???
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
21 Nov 2023, 15:06Good day Busisiwe,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that we will be sure to get our Finance Team to resolve this matter as soon as possible.
Kind Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that we will be sure to get our Finance Team to resolve this matter as soon as possible.
Kind Regards,
Netstar
Netstar's reply21 Nov 2023, 15:06
Official
Good day Busisiwe,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that we will be sure to get our Finance Team to resolve this matter as soon as possible.
Kind Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that we will be sure to get our Finance Team to resolve this matter as soon as possible.
Kind Regards,
Netstar
Netstar's replyOfficial
21 Nov 2023, 16:04Good day Busisiwe,
Please note that our finance Team tried contacting you to no avail. An email has been sent to you with the amount owing.
Kind Regards,
Netstar
Please note that our finance Team tried contacting you to no avail. An email has been sent to you with the amount owing.
Kind Regards,
Netstar
Netstar's reply21 Nov 2023, 16:04
Official
Good day Busisiwe,
Please note that our finance Team tried contacting you to no avail. An email has been sent to you with the amount owing.
Kind Regards,
Netstar
Please note that our finance Team tried contacting you to no avail. An email has been sent to you with the amount owing.
Kind Regards,
Netstar
Netstar's replyOfficial
22 Nov 2023, 09:17Good day Busisiwe,
We are pleased to let you know that your query has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you, or you can respond to the email that was sent to you yesterday for more clarity.
Kind Regards,
Netstar
We are pleased to let you know that your query has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you, or you can respond to the email that was sent to you yesterday for more clarity.
Kind Regards,
Netstar
Netstar's reply22 Nov 2023, 09:17
Official
Good day Busisiwe,
We are pleased to let you know that your query has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you, or you can respond to the email that was sent to you yesterday for more clarity.
Kind Regards,
Netstar
We are pleased to let you know that your query has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you, or you can respond to the email that was sent to you yesterday for more clarity.
Kind Regards,
Netstar