poor customer service

Hi,<br> <br> This is the 4th month in a row that you have billed me for a service that I requested be cancelled in January. I have been patient as I thought that it may have just been an error the first time it happened.<br> <br> As far as I am concerned, this is now ********** activity as I have proof confirming that the cancellation has been processed. And you still process the debit order and take money from my account. <br> Please return all monies taken from my account that should not have been, and stop further debit orders on this account immediately or I will take this to the consumer complaints commission or treat it as a legal matter if required.<br> <br> your company is utterly useless and know that I will make this know as publicly as possible.