TM
Takalani M
1 reviews | Active since Oct 2025
15 May 2026, 21:35
Poor customer care
My tracker has a reported a fault for over a month and nothing is being done but they keep debiting my account. In the last 7 days, I have been seeking assistance with amending my debit order details, according to the emails they send me, the matter is declared as resolved, we are dealing with monsters here.
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Replies (2)
Netstar's replyOfficial
16 May 2026, 08:32Good day Takalani,
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience.
Please note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience.
Please note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Netstar's reply16 May 2026, 08:32
Official
Good day Takalani,
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience.
Please note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience.
Please note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
TM
Takalani M's updateReviewer Update
18 May 2026, 11:10I am out of the country, you can only contact me via email.
TM
Takalani M's update18 May 2026, 11:10
Reviewer Update
I am out of the country, you can only contact me via email.