Poor Customer assistance

I was informed by my insurance to install a tracking device in my new vehicle and was directed to Netstar. I had the device installed on a Saturday, three days later I had to take the vehicle back to the dealership due to an engine issue - results came back that there had been water damage in the engine therefore I did an upliftment of the vehicle.

When it can to having to cancel my Netstar device due to an issue I had no control over, Netstar refused to assist with the issue and instead said the only options I have are to pay for the full 3 year contract or I pay an R800 to install into another vehicle!!

I didn’t even have the vehicle for a week!!!!