ZK
Zaheed K

1 reviews | Active since May 2018

17 May 2018, 11:14

Poor customer are

I had a complaint about a reinstallation. I called the customer care line twice and was told the matter will be resolved. Still haven't heard from them about the shoddy installation. This in addition to 2 emails sent from last Saturday. Still awaiting response.

0
Replies (1)
Netstar
Netstar's reply17 May 2018, 15:43
Official

Good Day Mr Khan,

Thank you for your correspondence with Altech Netstar,

As per our telecom, kindly be advised that your enquiry has been forwarded to our technical department.

please accept our apologies for the inconvenience.

Kind regards,
Petronel

Best regards,