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Felix S

1 reviews | Active since Oct 2025

27 Oct 2025, 14:27

Poor communication and failure to understand.

Their communication is beyond the worst. You can go back and forth with their legal team only for them to do the wrong thing and while that’s happening your asset isn’t being tracked. They take decisions on their own without getting proper confirmation from the client. Their fees are beyond ridiculous, they really are just there to give you the worst service ever!!!! I didn’t want to write a bad review but this is by far the worst experience especially if you trying to run a business that needs you monitoring your assets. It’s been four days I haven’t been able to track my asset and I’ve sent two emails this morning and all you get is automated response. Guys save your money and just pay the extra for another tracking service. I mean it THESE GUYS ARE THE WOOOOOORST!!!!!

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Replies (1)
Netstar
Netstar's reply27 Oct 2025, 14:37
Official
Good day Felix,

We are truly sorry to hear about your experience, and we sincerely apologize for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department for urgent investigation and resolution. We appreciate your patience and understanding during this process.
Kind Regards,
Netstar