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Ashley A

1 reviews | Active since Mar 2013

26 Feb 2019, 15:55

Poor Commumication Making People People

Been given incorrect information about the cancellation process that would of saved me some money. Clearly they need to up the s**** of the staff. Insane that a cancellation amount hardly changes in over a year. Over R 2 000 wasted on poor communication and no clarity. Been paying something I could of cancelled in March 2018 already due to my car being written off in January 2019. Due to poor constant poor communication I have wasted a lot of money. Also on the contract no cancellation process given which adds to it.

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Replies (1)
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Ashley A's update12 Mar 2019, 11:10
Reviewer Update
After loading the complaint on Netstar of how poor communication is making people poor. What surprises me is that I am blown away by getting a phone call promised to be called back and nothing being done. Going to give it some more time before one should take correct progressive actions in this regard.