NM
NWABISA M
1 reviews | Active since Nov 2018
06 Jun 2023, 10:10
Poor client service, the only time you get good service is at sales stage.SIES
If there was a zero star rating I would use that. I have been trying to cancel my contract with them for the past 2months with no success, everytime you get through to cancelation they hang up. I have sent numerous requests to cancel and no one has gotten back to me, instead the advisors would call then hang up on you before the call proceeds. I want to cancel my contract, I've stopped the debit order and instead of calling like I thought they would they hand me over to their credit department. NETSTAR CANCEL MY CONTRACT!
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Replies (1)Netstar's replyOfficial
06 Jun 2023, 10:46Good day Nwabisa,
Thank you for bringing this matter to our attention.
We do apologize that you went through this experience. We are here to help, one of our trained professionals will be in contact with you for assistance.
Kind regards,
Netstar Team
Thank you for bringing this matter to our attention.
We do apologize that you went through this experience. We are here to help, one of our trained professionals will be in contact with you for assistance.
Kind regards,
Netstar Team
Netstar's reply06 Jun 2023, 10:46
Official
Good day Nwabisa,
Thank you for bringing this matter to our attention.
We do apologize that you went through this experience. We are here to help, one of our trained professionals will be in contact with you for assistance.
Kind regards,
Netstar Team
Thank you for bringing this matter to our attention.
We do apologize that you went through this experience. We are here to help, one of our trained professionals will be in contact with you for assistance.
Kind regards,
Netstar Team
