Poor

Item: Netstar
Rating: 1
Author: Dorion S

I cancelled my Netstar contract on the 6 April 2023. As of this day (25 May 2023), I have not received an acknowledgement nor confirmation of my request dated the 6 April 2023. This has been the most disgusting service or no service at all from Netstar. Pathetic to say the least. I don’t think there is an actual retentions department because you cannot even respond to an email.

Helpful (0)

Replies (2)

Netstar's replyOfficial

25 May 2023, 09:35

Good Day

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.

Kind regards
Netstar

Netstar's reply25 May 2023, 09:35

Official

Netstar's replyOfficial

25 May 2023, 10:43

Good day

We are pleased to let you know that your query has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Kind regards
Netstar

Netstar's reply25 May 2023, 10:43

Official